Like all relationships, the one between landlord and manager doesn’t always run smoothly – and sometimes the landlord wants “out”.
Sometimes the Agent is not providing the service you may expect. A few reasons we have heard over the years about why landlords change agents are as follows;
- Lack of service they were getting, not returning calls, emails.
- Not access to the Principal of the business
- Not inspecting their property regularly
- Not reviewing the rent
- Constant change of managing agent
- Feeling like a ‘number’ not a valued client
- Not being notified before maintenance completed / charges are taken out of rent
A good agency prides themselves with their excellent service, has a good response rate, within less than 24 hours in most cases. Maintenance is dealt with swiftly, with consent and Routines are conducted on a regular basis on all our properties.
Some landlords have a misconception about the Managing agency agreement and are under the false impression that when they sign a 12 month tenancy agreement with a tenant that they have also signed an Exclusive Management Agreement. As a result many landlords wait until the end of the 12 months to change managers when in fact they can change sooner – the process of changing managers is simple.
All you have to do is;
- Contact your current Agent & give them your required notice, which is usually 30 – 60 days notice in writing (email is acceptable)
Letting your agent know why you are choosing to change agents is also a good idea, it will help them better their service.
- Sign an authority with your new selected agent. They will then inform the previous agent that they have taken over management & ask them to prepare the file for collection on the due date.
They will also contact the tenant and advise them of the change.
- Relax, and enjoy your new stress free management.
We hope this information has been beneficial, if you need any more information don’t hesitate to talk to us today.